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FAQ's (Frequently Asked Questions)


What happens after two years of setting up?
You can walk away from us if you want and we'll hand everything over to you. Alternatively you can sign up for another two years at a cost. Back to top

Why do I have to sign up for two years?
All accounts last for two years because it cuts around 25% off the cost of each package. When accounts are registered for two years so we do not have contact each user at the end of one year to arrange continuation of the account. This can be a costly process as often people's e-mail addresses have changed or they have moved away etc. etc. Further more all UK domain names have to be registered for two years as this is the minimum amount of time they can be purchased for. Back to top

Can I change anything at any time?
Of coarse, just send us an e-mail and depending what it is, we'll either send you a quote or just update your site. See updates and prices. Back to top

How do I pay?
We Accept all major credit cards using Paypal. Payments can also be made by cheque all, we ask is for you to pay within 30 days of your new site being published.
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Do we have to use your designs and colours?
All designs are there so you get an idea of what you're going to get for your money. All the packages are very flexible and will accommodate your company colours and logos. Back to top

What do I get for my free update?
Each package supports a number of free updates which can be used up throughout the year which consist of removing, replacing, adding or moving any amount of text or image, inserting/moving a link on one page. Back to top

Do you do anything else for free?
Small things like correcting spelling mistakes, removing any text or images, adding any text up to a paragraph - minor things like that. For all others see prices. Back to top

What happens if I want a new design for my lack lustre web site?
If you think you're current web site needs a face lift and doesn't look as good as your competitors, we can take a look and assist you as to what to do next. There are small tricks behind the face of a web site which will get you new customers from the likes of search engines, and if you're current web site doesn't have those, then you're not reaching new potential customers. Back to top

...and how much will it cost?
Prices will vary depending on what you want and already own, call our staff and they will arrange a quote. Back to top

How long will it be before my new site can be found on a search engine?
Because of the amount of existing web sites around on the Internet, a search engine can take anywhere between 4 and 10 weeks before your new web site is logged, which is why we take time out and submit your new web site once a month - every month - to make sure your found by potential customers. Back to top

Can I have anything on my web site?
Yes - within reason, we can provide almost anything - just tell us what you need. If you see something
on another web site and thought that your business could benefit from it, we'll take a look. We do tend to steer away from splash pages, animations and sound as these tend to slow your site down. Back to top


I'm a bit scared about all this as I don't know anything about the Internet.

If you have any questions whatsoever, send us an e-mail or give us a call and we'll put your mind at rest as soon as we can. Back to top

I have more than one domain name and I want it to point to one web site.
If you have a web site - www.yourcompany.co.uk and you also have another domain name - www.yoursistercompany.co.uk, we can ensure that when someone types in www.yoursistercompany.co.uk into their web browser, www.yourcompany.co.uk web site will be displayed. See prices. Back to top

OK, I'm convinced - what do I do now?
Click here.


Call this Hotline Number To Talk to a Member of Staff
07702 907818